Sky Go Support



Sky Go and HDMI cables aren’t the easiest things to use together for various reasons. Here’s a workaround to make things a bit simpler for anyone wishing to watch Sky Go.

Sky Go Support Center

Sky Go is a great way to enjoy Sky channels on your TV, laptop, iPhone, iPad, Android tablet or phone.

Unfortunately, the service doesn’t allow you to use an HDMI cable directly, but there are ways to work around this issue.

Sky Go Support
  • Find help for all Sky’s services including TV, Broadband, Talk, Sky Mobile, Sky Yahoo Mail and Sky Go.
  • Is there anyway you could add the SKy Go app to your portfolio? I have a Sky Subs in the UK and would love the opportunity to save my downloaded files permanently, rather than for 28 days. I know that GetFLV can capture (and therefore save Sky Go files).

Some Smart TVs also do not currently support the Sky Go app which means you might be stuck watching it on a smaller screen.

Then go to Roaming and delete the Sky and Sky Go folders. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app. B) If you’re on Mac. On your desktop, click Go and click Applications. Remove the Sky Go app. Go back to your desktop, then click Go and click. Sky Go does not allow video output over mobile devices, and casting options are limited. Bear in mind, Sky Go is not yet compatible with Chromecast. To use Chromecast to watch Sky Go on a smart TV, the screen mirroring hack is the best workaround method to do this, ensuring you enjoy your favourite content on your big screen. The free Sky Go Xbox One app lets you instantly watch Sky TV's vast coverage of movies, TV shows and sporting events from the comfort of your console. This is a great option if you quickly want to.

How to watch Sky Go on your phone

If you’re off on holiday or have a lot of travels planned and you’re a Sky subscriber, why not download the Sky Go app on your laptop or phone?

With this installed, you need to log in with your Sky ID and password. You should have set this up when you first joined Sky. With that done, you’re free to browse and enjoy Sky programming on your mobile device or laptop.

You can also download shows and movies to watch while you’re offline if you’re a Sky Go Extra customer, which is particularly useful when you’re heading abroad on holiday to avoid data charges.

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Why won’t my HDMI cable work with Sky Go?

Sky TV hasn’t cited in an official statement why an HDMI cable won’t work when trying to watch Sky Go on your TV.

The reason for HDMI and Sky Go being incompatible is most likely a way of protecting the Sky Go content. Sky may be concerned with what customers could do with the Sky Go content. For all they know, customers could be sharing content with other people who aren’t paying customers by recording shows.

We understand this can be frustrating when you pay for the service and then you can’t use it the way you want to. Many Sky Go customers wish to watch the service on a bigger screen and an HDMI cable enables just that.



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